Privacy policy

Privacy policy

At Carmatpro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

Including but not limited to:

· Full name

· Shipping address

· Billing address

· Email address

· Phone number

· Vehicle information provided for product customization

· Payment-related information

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

· IP address

· Browser type

· Device information

· Operating system

· Website usage data

· Cookies and tracking technologies

How We Use Your Information

We may use your information for the following purposes:

· To process and fulfill orders

· To provide customer support

· To communicate order updates and shipping information

· To improve our products, website, and services

· To prevent fraudulent transactions

· To comply with legal obligations

· To personalize your shopping experience

Payment Information

Payments on our website are securely processed through PayPal and related payment service providers

Carmatpro does not store complete credit card or payment information on our servers.

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted third parties only when necessary to operate our business, including:

· Payment service providers

· Shipping carriers and logistics partners

· Website hosting and technical service providers

· Legal or regulatory authorities when required by law

These third parties are only authorized to use your information as necessary to provide services on our behalf.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support advertising and marketing activities.

You may choose to disable cookies through your browser settings. However, some website functions may not operate properly if cookies are disabled.

Data Security

We implement reasonable technical and organizational measures to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Because we serve customers internationally, your information may be processed or stored in different countries or regions where our service providers or fulfillment partners operate.

By using our website, you consent to such transfers where permitted by applicable law.

Retention of Information

We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location and applicable laws, you may have the right to:

· Access your personal information

· Correct inaccurate information

· Request deletion of your information

· Object to certain data processing activities

· Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of third-party websites before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email:
info@carmatpro.com