Terms of service
Terms of service
Welcome to Carmatpro.
These Terms of Service govern your access to and use of our website, products, and services.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
General Conditions
By using this website, you confirm that:
· You are at least the age of majority in your jurisdiction
· You will use this website only for lawful purposes
· You will not misuse or attempt to interfere with the website’s operation or security
We reserve the right to refuse service to anyone for any lawful reason at any time.
Products & Services
Carmatpro specializes in automotive accessories, including custom-fit products designed for specific vehicle models.
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However, we do not guarantee that all information on the website is always complete, current, or error-free.
Because some products are customized based on customer-selected vehicle information, slight variations may occur.
Pricing & Payments
All prices displayed on our website are listed in the applicable currency shown at checkout.
We reserve the right to modify prices, products, or services at any time without prior notice.
Payments are securely processed through PayPal and related payment service providers. Carmatpro does not store complete payment card information on our servers.
Orders
After placing an order, you will receive an order confirmation email.
Carmatpro reserves the right to:
· Refuse or cancel any order
· Limit purchase quantities
· Request additional verification information
· Cancel orders suspected of fraud, unauthorized activity, or policy violations
If an order is canceled after payment has been processed, an appropriate refund will be issued.
Shipping
Shipping times, delivery estimates, shipping fees, and shipping destinations are described in our Shipping Policy.
Delivery times are estimates only and may be affected by customs processing, carrier delays, weather conditions, public holidays, or other factors beyond our control.
We do not ship to:
· PO Boxes
· APO/FPO military addresses
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Because many of our products are custom-made or personalized for specific vehicle models, certain items may not be eligible for return unless defective or incorrectly supplied.
Intellectual Property
All content on this website, including but not limited to:
· Text
· Images
· Product descriptions
· Logos
· Graphics
· Website design
is the property of Carmatpro or its content suppliers and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially exploit any website content without prior written permission.
User Conduct
You agree not to:
· Use the website for unlawful purposes
· Submit false or misleading information
· Attempt unauthorized access to the website or servers
· Upload malicious code, viruses, or harmful software
· Interfere with the website’s security or functionality
Third-Party Services & Links
Our website may contain links to third-party websites or services.
Carmatpro is not responsible for the content, privacy practices, policies, or operations of third-party websites.
Your use of third-party services is at your own risk.
Disclaimer of Warranties
All products and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Carmatpro disclaims all warranties, express or implied, including but not limited to:
· Merchantability
· Fitness for a particular purpose
· Non-infringement
We do not guarantee uninterrupted, secure, or error-free website operation.
Limitation of Liability
To the maximum extent permitted by applicable law, Carmatpro shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
· Use of the website
· Product use or misuse
· Shipping delays
· Service interruptions
· Data loss
· Unauthorized access
Our total liability for any claim shall not exceed the amount paid for the relevant product or order.
Indemnification
You agree to indemnify and hold harmless Carmatpro, its affiliates, employees, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms of Service or misuse of the website.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Updated versions will be posted on this page with the revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised terms.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of Hong Kong, without regard to conflict of law principles.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email:
info@carmatpro.com
We typically respond within 24 business hours.